Brake Repair: How to Find a Mechanic
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by: lucyjones
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Your brakes are the most important piece of safety equipment on your car, so it is important to get brake repair done quickly and correctly. If you have just moved to the area and you do not have a regular mechanic yet, then finding a good mechanic can be hard and stressful. Here are a few tips for locating a mechanic who specializes in brake repair.
The first option is to go to a major chain that offers brake repair, like Meineke or Midas. National chains usually have reasonably good mechanics working for them. Because chains space their branches to cover the area, you are likely to be within a short drive or tow of a branch if you need more repairs, and the warranty on any repairs the chain does will allow you to get free followup repairs at any branch in the country. Also, because major chains usually have large, well stocked shops with plenty of mechanics, you may get your car back in less time than it would have taken a smaller shop. The tradeoff for convenience and speed is higher prices.
The second option is to find an independent shop in your area. Independent mechanics shops may have a longer wait time and may take slightly longer to finish the repairs on your car due to waits for ordered parts. Independent mechanics quality is also more variable than that of the chains: The very best mechanics go to work for themselves, and so do the average mechanics and the very worst. However, doing a little research beforehand will make it possible for you to find one of the very best.
How do you locate one of the best mechanics? Unfortunately, theres no one way, no central clearinghouse for information on mechanics shops. Get recommendations from friends, family, and coworkers, especially from people who have had the same kind of brake repair done. Look for complaints about the shop online and at the Better Business Bureau. Check whether the shop has been accredited by the American Automobile Association (AAA) and whether the mechanics are National Institute for Automotive Service Excellence (ASE) certified. And go with your gut: Is it easy to reach someone who works at the shop, or does the phone ring endlessly? Does the mechanic you speak with sound sincere, or does he or she sound shady or overconfident? If you are not knowledgeable about cars, is the mechanic condescending or respectful?
Get as many data points as you can before you choose a mechanic to do your brake repair. Whether you go with a chain or an independent, your life and the safety of those around you depends on the shop you choose to fix your brakes.
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